Home  /  About

Plumbers Who Treat Your Home Like Their Own

TrueFlow is a locally owned plumbing company serving Columbus and the surrounding suburbs — one honest repair at a time.

Two TrueFlow technicians reviewing plans together on a job site
Our Story

Seven Years, One Simple Rule: Fix It Right

TrueFlow started in 2018 with a single van and a simple frustration: plumbing done rushed, overpriced, and unexplained. Our founder, a third-generation plumber, believed neighbors deserved better — upfront prices, shoe covers at the door, and repairs explained in plain English.

Today our certified team handles everything from midnight burst pipes to full-home repipes, but the rule hasn't changed. Every job gets a written diagnosis, a flat price before we start, and a walkthrough after we finish.

  • Licensed, bonded & insured in Ohio
  • Background-checked, factory-trained technicians
  • 2-year workmanship warranty on every repair
What We Stand For

Values You'll Feel on Every Visit

On Time, Every Time

Two-hour arrival windows with live GPS tracking — and if we're ever late, you get $25 off. That's the deal.

Honest Flat Pricing

You approve one fixed price from our price book before work begins. No hourly meters running, no surprises.

Guaranteed Workmanship

If anything we touched fails within two years, we come back and make it right — free. In writing, on every invoice.

Meet The Crew

The Faces Behind the Wrenches

Dana Whitfield, TrueFlow lead plumber, holding a wrench on site

Dana Whitfield

Third-generation plumber. Leads diagnostics, repipes, and our apprentice program.

Rosa Delgado, TrueFlow service technician with a pipe wrench

Rosa Delgado

Our heater and boiler specialist. Known for the cleanest installs in Franklin County.

Marcus Bell, TrueFlow emergency response plumber at work

Marcus Bell

Runs our 24/7 rapid-response van. Burst pipe at 2 a.m.? Marcus is already rolling.

Ready to Meet Your New Plumber?

Get a Free Quote Browse Services