Dana Whitfield
Third-generation plumber. Leads diagnostics, repipes, and our apprentice program.
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TrueFlow is a locally owned plumbing company serving Columbus and the surrounding suburbs — one honest repair at a time.
TrueFlow started in 2018 with a single van and a simple frustration: plumbing done rushed, overpriced, and unexplained. Our founder, a third-generation plumber, believed neighbors deserved better — upfront prices, shoe covers at the door, and repairs explained in plain English.
Today our certified team handles everything from midnight burst pipes to full-home repipes, but the rule hasn't changed. Every job gets a written diagnosis, a flat price before we start, and a walkthrough after we finish.
Two-hour arrival windows with live GPS tracking — and if we're ever late, you get $25 off. That's the deal.
You approve one fixed price from our price book before work begins. No hourly meters running, no surprises.
If anything we touched fails within two years, we come back and make it right — free. In writing, on every invoice.
Third-generation plumber. Leads diagnostics, repipes, and our apprentice program.
Our heater and boiler specialist. Known for the cleanest installs in Franklin County.
Runs our 24/7 rapid-response van. Burst pipe at 2 a.m.? Marcus is already rolling.